Shipping policy

Last Updated: November 3, 2026

Shipping at a glance

Free Standard shipping has no order minimum in all 50 U.S. states and Washington, DC. We do not offer international shipping. We usually need 1–2 business days to process an accepted order; delivery after dispatch is estimated at 2–4 business days, making the estimated order-to-door total 3–6 business days. Business days are Monday through Friday except U.S. federal holidays. These windows are estimates, not promises of arrival on a particular day.

Addresses we can serve

Alaska and Hawaii are in the current Standard zone. U.S. territories and APO/FPO/DPO addresses are outside it. Before ordering to a PO Box, contact us to confirm that the specific item and carrier route can serve that address. Checkout must also offer an eligible Standard shipping rate for the address. A displayed rate alone does not confirm that the item and carrier can be delivered to that PO Box. Enter a complete deliverable address at checkout. If a correction is needed, contact us promptly; we may be unable to change a parcel already with the carrier.

From checkout to the first scan

Processing begins after order acceptance and any necessary payment review. We send available tracking information after dispatch. A carrier may take time to post its first scan, and separately packed fragile pieces can produce more than one number. We do not promise a particular carrier. Weather, peak demand, carrier disruption and address issues can change the estimate. Tell us if tracking stalls or a delivered parcel cannot be located.

If we cannot ship on time

We will tell you the revised shipment timing and let you accept it or cancel the unshipped order. If you cancel, we promptly initiate a refund to the original payment method; the returned-item inspection clock does not apply. For a broken or incorrect item after delivery, use the Refund Policy rather than sending it to our correspondence address.

Cost and checkout

Standard delivery costs $0 in the stated zone. Any applicable tax and the final amount appear before order submission. Ask us about address limitations or a delivery problem through Contact.

Questions for bestcasts

Email support@bestcasts.com or call +1 (864) 185-0517. Our correspondence address is 47 2nd St, Greenwood, South Carolina 29646, United States. It is not a retail store, pickup point or automatic return address. Use the Contact page before mailing an item.